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Contact Us

We're here to help with any questions or issues

Get in Touch

Have a question, issue, or need support? We're happy to help! Please reach out to us via email:

dev@aurafarm.tech

Business name: AuraFarm Technologies

Response Time

We aim to respond to all inquiries within 24-48 hours. During peak periods (especially around Valentine's Day), response times may be slightly longer, but we do our best to assist everyone promptly.

What to Include in Your Email

To help us assist you faster, please include the following information when contacting us:

  • Order ID or Payment ID: Found in your Razorpay payment confirmation (helps us locate your page)
  • Page URL: If you have the link to your Valentine page, include it
  • Description of issue: Clearly explain what happened or what you need help with
  • Screenshots: If applicable, attach screenshots showing the problem
  • Contact preference: Let us know if you prefer a specific response method

Common Reasons to Contact Us

  • Payment was charged but page was not created
  • Lost the link to your Valentine page
  • Technical issues accessing or viewing a page
  • Refund requests (see our Refund Policy)
  • Questions about service features or usage
  • Privacy or data deletion requests
  • Report inappropriate content on a page
  • Business inquiries or partnership opportunities

Before You Contact Us

You might find answers to common questions in our policy pages:

Business Hours

While we monitor emails regularly, our primary support hours are:

  • Monday - Saturday: 9:00 AM - 6:00 PM IST
  • Sunday: Limited support (urgent inquiries only)

Emails received outside business hours will be responded to on the next business day.

We're Here to Help!

ValentinePages is a small service built to make Valentine's Day special. We care about every user's experience and will do our best to resolve any issues quickly and fairly.

Don't hesitate to reach out at dev@aurafarm.tech - we're here for you!